{
    "id": 11,
    "date": "2026-07-30T17:16:29",
    "date_gmt": "2026-07-30T13:46:29",
    "guid": {
        "rendered": "http:\/\/hayatiman.com\/?page_id=11"
    },
    "modified": "2026-07-31T01:35:24",
    "modified_gmt": "2026-07-30T22:05:24",
    "slug": "refund_returns",
    "status": "publish",
    "type": "page",
    "link": "https:\/\/hayatiman.com\/en\/refund_returns\/",
    "title": {
        "rendered": "Refund and Returns Policy"
    },
    "content": {
        "rendered": "<p class=\"wp-block-paragraph\">We want you to feel settled with every piece. If something is not right, we will help resolve it with care.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Returns window<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You may request a return within <strong>30 days of delivery<\/strong>. Items should be unused, in original condition, and in their original packaging where provided.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Non-returnable items<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Personalised pieces, sealed consumables (such as certain incense sets once opened), and final-sale items marked at checkout cannot be returned unless faulty.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to start a return<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Contact us with your order number and reason for return<\/li><li>Wait for return approval and instructions<\/li><li>Ship the item back with tracking when requested<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once we receive and inspect the return, approved refunds are issued to the original payment method within 5\u201310 business days. Original shipping fees are non-refundable unless the return is due to our error or a defective item.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Exchanges<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you prefer an exchange, tell us the item you would like instead. Availability is not guaranteed; we may refund and ask you to place a new order from the <a href=\"https:\/\/hayatiman.com\/en\/shop\/\">shop<\/a>.<\/p>",
        "protected": false
    },
    "excerpt": {
        "rendered": "<p>We want you to feel settled with every piece. If something is not right, we will help resolve it with care. Returns window You may request a return within 30 days of delivery. Items should be unused, in original condition, and in their original packaging where provided. Non-returnable items Personalised pieces, sealed consumables (such as [&hellip;]<\/p>",
        "protected": false
    },
    "author": 1,
    "featured_media": 0,
    "parent": 0,
    "menu_order": 0,
    "comment_status": "closed",
    "ping_status": "closed",
    "template": "",
    "meta": {
        "footnotes": ""
    },
    "class_list": [
        "post-11",
        "page",
        "type-page",
        "status-publish",
        "hentry"
    ],
    "blocksy_meta": [],
    "_links": {
        "self": [
            {
                "href": "https:\/\/hayatiman.com\/en\/wp-json\/wp\/v2\/pages\/11",
                "targetHints": {
                    "allow": [
                        "GET"
                    ]
                }
            }
        ],
        "collection": [
            {
                "href": "https:\/\/hayatiman.com\/en\/wp-json\/wp\/v2\/pages"
            }
        ],
        "about": [
            {
                "href": "https:\/\/hayatiman.com\/en\/wp-json\/wp\/v2\/types\/page"
            }
        ],
        "author": [
            {
                "embeddable": true,
                "href": "https:\/\/hayatiman.com\/en\/wp-json\/wp\/v2\/users\/1"
            }
        ],
        "replies": [
            {
                "embeddable": true,
                "href": "https:\/\/hayatiman.com\/en\/wp-json\/wp\/v2\/comments?post=11"
            }
        ],
        "version-history": [
            {
                "count": 2,
                "href": "https:\/\/hayatiman.com\/en\/wp-json\/wp\/v2\/pages\/11\/revisions"
            }
        ],
        "predecessor-version": [
            {
                "id": 94,
                "href": "https:\/\/hayatiman.com\/en\/wp-json\/wp\/v2\/pages\/11\/revisions\/94"
            }
        ],
        "wp:attachment": [
            {
                "href": "https:\/\/hayatiman.com\/en\/wp-json\/wp\/v2\/media?parent=11"
            }
        ],
        "curies": [
            {
                "name": "wp",
                "href": "https:\/\/api.w.org\/{rel}",
                "templated": true
            }
        ]
    }
}